Shipping policy

At Sakina Abaya, we aim to deliver your orders quickly and securely. Please read our shipping policy below to understand how we process and deliver your purchases.


Order Processing

  • All orders are processed within 1–2 business days (excluding weekends and holidays).

  • You will receive a confirmation email once your order has been placed, and a tracking number will be sent once your order has been shipped.


Shipping Locations

  • We currently ship within India and to select international destinations.

  • If your location is not listed at checkout, please contact us at info@sakinaabaya.com for assistance.


Shipping Time & Rates

  • Domestic Shipping (India):
    Estimated delivery within 3–7 business days.
    Standard shipping rates apply based on location and weight of the package.

  • International Shipping:
    Estimated delivery within 7–21 business days, depending on destination and customs clearance.
    Shipping costs are calculated at checkout.


Customs & Duties (For International Orders)

  • International orders may be subject to import duties, taxes, or customs fees.

  • These charges are the responsibility of the customer and vary by country.


Order Tracking

  • Once shipped, you will receive a tracking link via email or SMS to monitor your package in real time.


Delays

  • While we strive to deliver on time, unexpected delays (such as weather, courier issues, or customs clearance) may occur.

  • Sakina Abaya is not liable for delays once the package has been handed over to the courier.


Incorrect Address

  • Customers are responsible for providing the correct shipping address at checkout.

  • We cannot refund or replace orders shipped to incorrect addresses provided by the customer.


Lost or Damaged Packages

  • If your order arrives damaged or does not arrive at all, please contact us immediately at info@sakinaabaya.com

  • We will work with the courier to resolve the issue.


Contact Us

For any shipping-related questions, reach us at:
📧 info@sakinaabaya.com
📞 +91 96075 16669


✨ At Sakina Abaya, we value your trust and strive to provide you with a smooth shopping experience from checkout to delivery.